Special Season's Greetings gift from Emerald Group Publishing

Emerald is giving its readers free access for the whole of December to the two most downloaded articles from 2016 in each of Emerald's subject collections.

To view this free research click here, and below is a taster of what's available:

• Business model innovation: coffee triumphs for Nespresso
• How professional identity shapes youth healthcare
• The qualitative research interview
• The relationship between customer loyalty and customer satisfaction